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Response Time
We respond to all inquiries within 24 hours during business days.
Global Support
Our team supports customers across all timezones.
Dedicated Team
Get help from real humans who understand your needs.
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Frequently Asked Questions
Quick answers to common questions
How quickly do you respond to support requests?
We typically respond to all support requests within 24 hours. Premium and Lifetime members receive priority support with faster response times.
Do you offer enterprise support?
Yes! Enterprise customers get dedicated support channels, SLAs, and direct access to our engineering team. Contact us for details.
Can I schedule a demo?
Absolutely! We'd love to show you how Nexus can help your team. Fill out the contact form and select 'Schedule a Demo' as the subject.
Still have questions?
Check out our documentation